Last Updated: February 15, 2026
Introduction
Synvexo (“we”, “our”, or “us”) operates the website synvexo.com and provides AI-powered chatbot and automation services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our Service, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
- Create an account
- Purchase a subscription
- Request a demo
- Contact customer support
- Subscribe to updates or newsletters
This information may include:
- Full name
- Email address
- Company name
- Billing address
- Account login details
- Information submitted through chatbot interactions or support requests
Payment Information
Payments are processed securely by third-party payment providers such as Stripe and PayPal. We do not store full credit card numbers or complete banking details on our servers. Payment information is handled directly by these providers in accordance with their own privacy policies.
Automatically Collected Information
When you visit synvexo.com, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral URLs
We may use cookies and similar tracking technologies to collect this data.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service
- Process transactions and manage subscriptions
- Communicate with you regarding your account or inquiries
- Improve website functionality and user experience
- Monitor usage and detect fraudulent or unauthorized activity
- Comply with legal and regulatory obligations
We do not sell your personal information.
Sharing of Information
We may share your information with trusted third parties when necessary to operate our business, including:
- Payment processors such as Stripe and PayPal
- Website hosting providers
- Analytics providers
- Email and communication service providers
- Legal authorities when required by law
These third parties are required to safeguard your information and use it only for authorized purposes.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. By using our Service, you consent to such transfers in accordance with applicable data protection laws.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the contact details below.
Cookies
We use cookies and similar tracking technologies to enhance functionality, analyze website performance, and improve user experience. You can manage or disable cookies through your browser settings.
Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: contact@synvexo.com
Website: https://synvexo.com